Returns & Exchanges
If you are not completely satisfied with your purchase, you may return hardware and unopened media within 30 days of delivery for a full refund or exchange.
Initiate Request
Log into your account and select 'Return Item' next to your order, or contact our support team to receive a Return Merchandise Authorization (RMA) number.
Pack Securely
Place the items in their original packaging, ensuring all manuals, cables, and accessories are included to qualify for a full refund.
Affix Label
Print the provided return shipping label and securely attach it to the outside of your package, covering any previous shipping marks.
Ship and Track
Drop off the package at any authorized carrier location. Once received and inspected at our warehouse, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing